The range of products and services we offer continues to expand and the technology we use continues to change. But, no matter how our business changes, we will always do our best to protect your privacy. This policy will be reviewed for appropriateness from time to time as our users and requirements change. This policy may change from time to time so please check back periodically.
1. What Information We Collect:
Like most organizations, we collect and use personal information about our customers and visitors to our web sites. Personal information means any information about an identifiable individual.
Personal information will only be collected by fair and lawful means. Our collection of personal information will be limited to that necessary for the purposes we have identified to you. By providing us with your personal information and using our site, you are deemed to have provided your permission to this collection and use of information for the purposes set out herein.
Information collected may include contact information such as your name, company name, address and email address.
2. How We Use the Information We Collect:
We also collect event information throughout our web site, including statistics, domain names and/or IP addresses to help diagnose technical problems, administer our web site and to provide you with information on products or services that might be of interest to you. We retain the content of e-mails that you send us, your e-mail address and our responses in order to handle any follow-up questions you may have.
We use the contact information and event information, as appropriate, in the normal course of our business to build your account with us, send you requested information, provide you with our products or services, personalize the delivery of site content to you or contact you when necessary. Personal information is required in order to identify you as a customer and to provide you with access to our products and services and, in accordance with other applicable laws, other products and services we feel might be of interest to you. In order to provide you with our best service, it may be necessary for us and our affiliated companies, to share the personal and event information you have provided, with each other. Also, this site has several necessary content suppliers who assist in providing the services or products associated with this site. As part of the operations of the site, these companies may have access to your personal and event information. In particular, we will provide personal and event information to third party suppliers to fulfill contractual reporting obligations to them.
We may also use personal information and event information collected to generate statistics and aggregate reports for internal use, such as new product development and marketing and for sharing with affiliates, subsidiaries, licensees, content suppliers, successors and advertisers. These statistics and aggregate reports will not contain any personally identifiable information; your identity is kept anonymous.
Limiting the Use of Information:
We will not use personal information for purposes other than: those for which it is collected; for legitimate practices; or for uses consistent with previous uses or with specified purposes, except with your consent or as required by law. We will retain personal information only as long as is necessary for the fulfillment of the purposes for which it was collected or as a requirement for government and/or registration purposes. Further we will not use or share the personal information provided to us in ways unrelated to the purposes for which it was collected or to legitimate practices or to consistent uses, without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses. You may withdraw your permission at any time after you have given it, provided that there are no contractual restrictions or legal requirements to prevent this.
Disclosing Information Collected:
We may disclose personal information without your consent where such disclosure is: required by law, regulation or government request; required to comply with a warrant or court order; related to an offence that has been or is about to be committed; required due to an emergency; made for the purpose of collecting a debt owed by you; made to our lawyers or other agents in the course of representing us; protecting our rights or property and that of our users, sponsors, providers, licensors or merchants; or necessary or appropriate to site operation.
As we continue to develop our business, we may acquire additional companies. In such transactions, customer information is generally one of the transferred business assets. Also, in the unlikely event that the HPI Providers or substantially all their assets are acquired, customer information will be one of the transferred assets.
We have security measures in place to protect the loss, misuse and alteration of the information under our control. We have adopted appropriate safeguards to ensure that personal information is secure against disclosure, loss or theft or unauthorized access, copying, use or modification. Such safeguards include physical measures, such as restricting access to offices and filing cabinets, organizational measures, such as limiting access to personal information on a need to know basis and technological measures such as using passwords and encryption. Our employees are aware of the importance of maintaining the confidentiality of personal information.
As the Internet is not a totally secure medium, we cannot guarantee that our safeguards will always be totally effective particularly in cases of fraudulent conduct or fraudulent concealment, provision by third parties of incorrect data, willful actions by third parties to corrupt or tamper with the database and/or the data and other such actions or occurrences.
Services provided outside Canada
Some of our service providers may be located outside Canada. Others, though located in Canada, may store or process your information outside the country. In either case, your information may be subject to the laws of the country in which it is held, including the United States.
Links to Other Sites:
We would like to remind you that we provide additional links to resources we believe may be useful to you. These links will lead you to sites operated by different organizations with different privacy practices. We are not responsible for the privacy practices or the content of such web sites.
3. How to Contact Us:
Upon request and reasonable notice, customers will be given information about their personal information held by us. You will be provided with an opportunity to confirm the accuracy and completeness of your personal information and have it amended.
B. ANTI-SPAM POLICY
We are committed to complying with Canada’s Anti-Spam Law as it may be amended from time to time, and any other applicable rules and regulations under or relating to Canada’s Anti-Spam Law.
Commercial Electronic Messages (CEMs)
All electronic messages that encourage participation in a commercial activity (CEMs) sent to you from us will be in compliance with the requirements of Canada’s Anti-Spam Law, including, without limitation:
- Sender identification and sender contact information;
- Any unsubscribe mechanism;
- The processing requests to no longer receive CEMs; and
- Ensuring that any CEM you receive from us includes a descriptive subject line consistent with the purpose for our contacting you.
In most cases, our CEMs provide you with the ability to unsubscribe or opt out of receiving our CEMs. Any “unsubscribe” link in our CEMs will remain operational for 60 days following the sending of the CEMs. When you unsubscribe using the links provided in our CEMs, your request will be processed as soon as possible, and no later than 10 business days after you send the request. Please note that even if you unsubscribe, there are certain contexts in which we can still send you messages.
We do not knowingly do business with any company that participates in sending spam.
Changes to this Anti-Spam Policy
We may amend this policy at any time by publishing a new version of it on this website.
We are committed to ensuring that you do not receive unwanted commercial electronic messages in relation to the Site. Should you have any questions or concerns about our spam management strategies or any electronic messages you receive from us, please contact us at firstname.lastname@example.org.
For more information on Canada’s Anti-Spam Law (CASL), please go to http://fightspam.gc.ca/.